1. Overview
CCTV.ca ("we", "us", or "our") is committed to protecting the privacy of our users ("you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our quote matching service. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.
2. Information We Collect
We collect personal information that you voluntarily provide to us when requesting quotes, including:
- Name and Contact Information (Email, Phone Number).
- Property Details (Address, Postal Code, Property Type).
- Project Requirements (Number of cameras, timeline, specific needs).
3. How We Use Your Information
The primary purpose of collecting your information is to facilitate the connection between you and security professionals. We use your data to:
- Match you with up to three (3) vetted CCTV installers in your area.
- Send you confirmation emails regarding your quote request.
- Improve our website functionality and user experience.
4. Disclosure to Third Parties
CRITICAL: By submitting a quote request, you explicitly consent to us sharing your contact details and project requirements with independent third-party CCTV installers and security companies.
These third parties may contact you directly via email or phone to provide quotes. We are not responsible for the privacy practices of these third-party providers once they have received your information.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
info@cctv.ca